Contact Support

Support Hours: We are available for support by phone or email 24 hours a day, 7 days a week.

Please note that for existing customers, you must provide either a domain name or username.


Please use the form below to send a support enquiry. Fields marked with an asterisk are required.

Customer information

Contact information


Speak to a Cloud Specialist1300 932 248

  1300 932 248

  Sales Enquiry

  Create a Server



Alternate contact option, also used during Outage periods.

BitCloud Contact Details

Phone: 1300 932 248

Fax: +61 2 8072 6890

Level 5
87 Marsden Street
Parramatta NSW 2150

All correspondence to:
PO Box 245
Parramatta NSW 2124