Cloud Servers

You can do anything when you set your mind to it. Our managed cloud solutions are flexible, scalable and run smoothly on-demand.

Whether you need a single virtual server or a network of linked servers, short-term or long-term, you will like the benefits of optimal cloud at BitCloud.

  • Real Cloud Solutions - Deploy a new server in minutes and have full control over resources: CPU, RAM, storage and usage fees
  • Enterprise-grade Software - VMWare Enterprise Plus platform with customised API and enhanced security wrapper for business
  • Designed for Optimal Results - Deliver maximum performance and speed with full redundancy and load balancing at multiple points
  • Business Focused SLAs - Multiple SLA levels available with up to 200% penalty rebates and 99.95 uptime targets
  • Multiple Regions & Availability - Virtual servers deployed in separate regions and separate zones providing high availability and redundancy
  • Enhanced Security - A primary focus in our business cloud environment
  • Powerful Storage - Our cloud servers run on enterprise grade SAN storage with guaranteed IO performance and replication to secondary SANs
  • Managed Solutions - Every virtual server comes with 24/7 local support and optional levels of managed services

 

Cloud Server Support & Managed Cloud Options
Basic Support

Level 1 phone and email support, 24/7. Includes help with reboots or server lock-outs.

$25 / month
Basic + 1 Hour Engineer Time (Business Hours)

Includes Basic Support plus up to 1 hour of engineer time per month as needed; may include regular OS updates as part of the 1 hour. Available Mon to Fri 8AM to 7PM AEST with a 2-hour response time.

$150 / month
Basic + 2 Hour Engineer Time (Business Hours)

Includes Basic Support plus up to 2 hours of engineer time per month as needed; may include regular OS updates as part of the 2 hours. Available Mon to Fri 8AM to 7PM AEST with a 2-hour response time.

$260 / month
Basic + 1 Hour Engineer Time (24/7)

Includes Basic Support plus up to 1 hour of engineer time per month as needed; may include regular OS updates as part of the 1 hour. Available 24/7 with a 2-hour response time.

$200 / month
Basic + 2 Hour Engineer Time (24/7)

Includes Basic Support plus up to 2 hours of engineer time per month as needed; may include regular OS updates as part of the 2 hours. Available 24/7 with a 2-hour response time.

$340 / month

All prices exclude GST